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  1. Please note: Unfortunately you can only set up Card Terminals to accept Afterpay Card, if they have Contactless Card / Tap-and-Go capability, as well as the ability to accept Prepaid Cards.

  2. After you have refunded that amount, restore the amount paid with the Afterpay Card by asking the customer to tap their Afterpay Card card reader. It may take up to 10 days for funds to be …

  3. Troubleshooting Quick Reference Guide Troubleshooting Quick Reference Guide Although using Afterpay is as simple as App, Authorize, Tap, this guide will help you navigate any challenges …

  4. HOW CAN I CHECK THAT THE CUSTOMER ORIGINALLY PAID WITH THE AFTERPAY CARD? Your customer's receipt will show the payment method as Mastercard in Australia and …

  5. nd on your website. After all, if your customers don't know about your promotion, you won't see a sales uplift. But if the thought of making social media posts for every channel, along with …

  6. In some cases after your store has processed the refund, the customer will be prompted to follow a guided pop-up in our app to apply the refund to the original order.

  7. Always refer to your company’s Return Policy for eligibility and requirements. It’s simple to restore funds to the customer’s original payment method with the Afterpay Card. Here’s how!

  8. AUSTRALIA BNPL REGULATIONS At Afterpay, we're committed to ensuring our customers can purchase with confidence and spend responsibly, whilst complying with our legal obligations. …

  9. WHAT HAPPENS IF A CUSTOMER IS PROMPTED TO ENTER A PIN? after they tap their Afterpay Card to the card reader. When this happens the customer can cr ate or update their …

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