Powered by Zoho Desk, Mercedes-Benz India is able to create and maintain high levels of customer satisfaction.

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

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Zoho Desk helps in every aspect of your customer service efforts with features such as automation, omnichannel communication, conversational AI, and more.

Zoho Desk is made for this evolving model of customer service. It automatically pulls in all your timeline posts, messages, and @mentions, so you don't have to shuffle between multiple tabs.

Watch our tutorials that take you step by step through the best features in Zoho Desk.

Browse through our knowledge base to learn and master Zoho Desk and set up an efficient customer service in your organization.

Here's a neat comparison of all the features, from all the plans for you. See which plan fits you best and sign up for a free trial!

Connect Guided Conversations with Zoho CRM, Zoho Cliq, Zoho Connect, Zoho Projects, Zoho Mail, and Zoho Calendar. These integrations enable data exchange and automate workflows …

Users can add Zoho Desk to Teams by using Zoho Desk Tab. With the Zoho Desk tab, users can collaborate on customer tickets and perform ticket actions such as replying to the ticket, …