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Drift | Conversations

A site visitor comes onto your website and interacts with the Drift bot. The bot grabs their information, calculates an auto insurance quote, and messages it back to the visitor.

We use the OAuth 2.0 Authorization Code flow to give you the credentials you need to talk to Drift on a user's behalf. As soon as you complete this flow, you'll automatically begin receiving your …

If you want everyone at Drift to be able to use your integration, you'll need to narrow down the requested scopes to only what is necessary for your application.

Looking for Drift mobile? Head over to the app store to chat with customers anywhere, anytime! 👉 Psst — our mobile app supports chat! Log in on a desktop device to access more features.

Access and manage your prospects with the Prospector dashboard on Drift.

With a bit of Javascript and Drift APIs, you can take your site to the next level by explicitly telling the chat when and how to fire on your web pages or application.

You can build custom integrations with other platforms or bots for your own Drift instance. The best place to start is with our Quick Start to Drift Apps documentation, then take a deep dive …

Your unique id allows you to reference, retrieve or update the correct record in Drift when the person logs-in again or as needed via our API endpoints. To best understand how to use …