Transform you career with Coursera's online Customer Service courses. Enroll for free, earn a certificate, and build job-ready skills on your schedule. Join today!

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and …

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

Get Started in Customer Service These courses can help you kickstart a career in customer service. Curated by Coursera These courses and Specializations have been hand-picked by …

This course will provide you with practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service …

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges.

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

Master the art of transforming customer service with AI in this hands-on course. Explore the fundamentals of Generative AI and its impact on digital customer support.

Oct 24, 2025 · Whether you work in a customer service role or not, developing customer service skills can be useful. Learn about the top customer service skills to be successful.

Navigate your growth as a Customer Service Representative. Find courses and resources by skill level to support your career growth, whether you're just starting or looking to advance.