Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from …
What is interactive voice response (IVR)? A complete guide
Aug 11, 2025 · IVR stands for interactive voice response. Businesses, call centers, and BPO call centers can use it to deliver faster, more efficient service to their customers.
What is Interactive Voice Response (IVR) & How It Works
Aug 11, 2025 · An Interactive Voice Response (IVR) is a phone system feature that lets callers interact with a company’s automated menu using voice or keypad inputs. When you call a …
What’s IVR (Interactive Voice Response)? [2025 Guide]
Apr 2, 2025 · IVR stands for Interactive Voice Response, an automated telephone system that lets callers interact with a computer using voice commands or keypad inputs without needing …
What Is IVR? A Complete Guide to Interactive Voice Response
Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …
What Does IVR Stand For? Interactive Voice Response
Aug 21, 2025 · It’s an automated telephony system that answers calls, authenticates callers, captures keypad (DTMF) or speech input, and routes requests to self-service or the right agent …
What Is IVR? A Smart Guide for Contact Centers
What Does IVR Stand For & How Does It Work? Interactive Voice Response (IVR) is a phone system that gives callers an introduction through an automated phone system menu, like …
What is IVR and how does it work? | Zoom
Jun 19, 2024 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR …
What is interactive voice response (IVR)? - IBM
What is IVR? Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu …