"There's no reason at all to reach inside your pocket and start an eBay business when we can turn these items that we have ...

When Jamie Iannone took over as eBay’s chief executive in early 2020, the company had undergone a leadership shakeup and was in the process of shedding businesses under pressure from activist ...

The rechargeable units can burst into flames without warning while charging, during normal operation, or even when switched ...

Whilst eBay is already known for its competitive pricing, The Independent’s team of deal experts has been hard at work ...

Agentic AI is all the rage these days, with organizations exploring how AI can be infused into daily operations. The meaningful excitement lies in the application of agentic AI within a specific ...

Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Ebay is doubling down on its investments in AI-powered customer ...

We reveal how eBay's fees compare to other online platforms EBAY is making a huge change to fees following backlash from customers – and it will save buyers money. From today, the online selling ...

An eBay customer support agent who quit after being written up for failing to explain four minutes of inactivity on his computer to his manager’s satisfaction has lost his claim for constructive ...

IDBI Bank provides numerous channels through which customers can seek help with credit card and debit card related problems. Common issues that can be resolved through these channels include billing ...

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by using agentic AI to deliver real-time, hyper-personalized product ...

eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...