From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.

Some Starbucks customers are using the chain's mobile app to try to get faster drive-thru service.But Starbucks store ...

Starbucks said the closure of a popular San Francisco location is a simple business decision. Neighborhood residents don't ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks, the Seattle-based coffee chain, has been in business since 1971. It recently reversed its open-door policy — and ...

The world's largest coffee café chain announced on Monday a reversal on a policy where visitors will not now be required to ...

Starbucks Corporation (SBUX) plans to reset store policies for a more welcoming coffeehouse experience with new expectations ...

A customer having coffee at the Silverdale Way Starbucks was knocked over when an SUV crashed through the front door.

From the end of January, customers at participating stores will be able to get a top-up of many hot and iced brewed coffee ...

Starbucks is ending its open-door policy and will start requiring people to be paying customers to hang out in stores and use ...

According to Starbucks' new code of conduct, nonpaying customers will no longer be able to use the coffee shop's restrooms.