ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill ...

Birdeye, providers of a platform for hyperlocal marketing, has launched Brand AI and Industry AI in its BirdAI architecture. These custom large language models (LLMs) empower businesses to deploy AI ...

Zoho rolls out CRM for Everyone with added AI features, enabling functions beyond sales to quickly set up workflows and ...

What sets today's social commerce apart from earlier digital retail experiments is the sophistication of its underlying ...

Colleges and universities receive student inquiries through forms, WhatsApp, emails, websites, and social media. But the real problem begins when these leads get lost in spreadsheets, or worse, are ...

Called SkyVerse, the solution integrates airlines’ customer relationship management (CRM) systems with their wireless portal to provide tailored recommendations and targeted messaging to passengers.

As the world’s stock markets descended into panic last month, Donald Trump was glued to his favourite app: Truth Social. The US president posted more than 100 times on the social network he owns ...

IN OKLAHOMA CLASSROOMS. YEAH, THE BIGGEST COMPLAINT FOR REPUBLICANS WERE ABOUT THE SOCIAL STUDIES STANDARDS, WHERE THE PROCESS BY WHICH THEY WERE APPROVED. BUT DEMOCRATS ALSO ARGUED IT’S NOT JUST THAT ...

The UK's tax collector plans to appoint a new CRM vendor to manage its vast interactions with citizens over their tax affairs. His Majesty's Revenue & Customs (HMRC) has published a "preliminary ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

A new and digital alternative to the traditional Social Security card will be available by early summer, the Social Security Administration announced Friday. The agency will introduce a feature ...