ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill ...

Birdeye, providers of a platform for hyperlocal marketing, has launched Brand AI and Industry AI in its BirdAI architecture. These custom large language models (LLMs) empower businesses to deploy AI ...

Zoho rolls out CRM for Everyone with added AI features, enabling functions beyond sales to quickly set up workflows and ...

What sets today's social commerce apart from earlier digital retail experiments is the sophistication of its underlying ...

Colleges and universities receive student inquiries through forms, WhatsApp, emails, websites, and social media. But the real problem begins when these leads get lost in spreadsheets, or worse, are ...