Some student loan borrowers are no longer able to access information regarding their progress. The Department of Education has temporarily halted payment counts for Income-Driven Repayment and Public ...

You can also request your account history from your servicer. If you believe the payment tracker is inaccurate, you can file a student loan complaint if your servicer doesn’t resolve the issue.

Students logging into their student loan servicer accounts may not be able to see their progress in loan forgiveness payments ...