The billionaire co-founder of the cloud software group and owner of Time magazine says technology is ‘never good or bad. It’s what you do with it that matters’ ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

Understanding customer needs is the foundation of successful selling. This piece explores how to prioritize realizing ...

Recent advances in generative artificial intelligence (GenAI) technology offer an opportunity for firms to offer a better customer experience by applying AI to knowledge management (KM).

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

This assistance helps organizations set up their asset management systems to fit their needs. This onboarding support is valuable due to the platform's many customization options. Customer reviews ...

Apr. 23, 2025 — New multidisciplinary research shows that the brain forms memories of cold experiences and uses them to control our metabolism. The study shows that cold memories form in the ...

Showcase your company news with guaranteed exposure both in print and online The Future of Bay Area Biotech: Searching For Answers The Small Business Leaders awards program honors the dedicated ...

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Content includes purchasing processes and activities; theory and the make or buy decision; category management and supplier sourcing; supplier performance and relationship management; supplier ...