People should always be at the center of an AI application, and agents are no different. It’s best to collaborate with agents based on previously established conditions and temper them with checks for ...

In the US, the past 40 years have seen the explosive growth of a new call center workforce, which now employs nearly 4 ...

Its ultimate goal is to build a digital twin of the earth moderated by AI Agents. By harnessing the power of advanced Generative AI, alongside physical simulations (VR, AR), and renewable ...

With a single source of trustworthy people data at its core, Dayforce AI Agents are built to fuel job satisfaction and performance, while accelerating workflows across the employee lifecycle.

The caption of the X post reads, "Thank you Indian soros agent @RahulGandhi, but let’s be clear- someone who betrays their own country, aligning with anti-India elements like @georgesoros to ...

“But if that call were to turn ‘amber’ a human agent could pick that call up. “The reality is, if it’s a faster call with a quicker answer, and NPS [net promoter score] and CSAT ...

Indianapolis Colts quarterback Joe Flacco's struggles were on full display during a 30-20 loss to the Buffalo Bills on Sunday. Flacco finished 26-of-35 for 272 yards and two touchdowns to go along ...

Indonesian President Prabowo Subianto congratulated Donald Trump on his election victory in a phone call after landing in Washington on an official visit that includes a meeting with President Joe ...

Regulators’ assessment of customer support centers has spurred recent lawsuits from insurers. But the metric “is going to ...

Agents Search Home of Ex-Lieutenant Facing Scrutiny as Police Probe Leak of School Shooting Evidence NASHVILLE, Tenn. (AP) — Tennessee’s criminal investigative agency has searched the home of ...

Juan Soto is the most coveted free agent among big-money contenders this offseason, with the Mets, Yankees, and Phillies all named potential suitors for the 26-year-old. Bob Nightengale of USA ...