ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

In an era where businesses are racing to digitize every aspect of their operations, there's a delightful irony unfolding: ...

You’re the go-to person on your team for “figuring things out.” So when leadership says, “We need an AI-powered CRM — can you ...

AI will replace spreadsheets as the dominant method for utilization reporting and revenue forecasting by 2027.

In today's fast-paced business world, large corporations are continually looking for methods to enhance efficiency and secure ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

From using no-code tools to integrating dynamic personalization and real-time CRM ... system hinges on the design of the AI agent. Begin by crafting the agent’s persona and conversational style to ...

Back to investments. Clients might think you are like the first agent: There if you need them, but you are one of thousands of clients otherwise. In reality, you are like the second agent, working ...

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

Dayforce's shares no longer look appealing as valuation multiples against peers have compressed. Learn why DAY stock is a ...

Without clear KPIs, AI adoption stalls, costs are hard to justify and projects fail to scale. Tracking AI’s impact against ...