When choosing a CRM for your business, finding a system that is easy to set up, intuitive, and doesn’t require hours of training is the ideal. However, with plenty of options on the market ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

However, CRM benefits can only be realized if the system is implemented properly. Training, costs, and security risks can make CRM systems a daunting undertaking. In this guide, we define CRM ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

Each analysis — whether for a business phone system, CRM platform, call center software or website builder — is independently verified by a business.com editor to ensure our recommendations are free ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Every business can benefit from a customer relationship management (CRM) system, but the needs of small to midsized businesses (SMBs) are often very different than those of enterprises. Not only ...

In January 2024, Vidović's team set about creating a customer relationship management system that could connect the dispersed datasets to help the agents give every customer what they needed.

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...