Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

The path to growing a successful small business is filled with countless interactions — prospects to follow up with, deals to ...

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

Comparing Sage Intacct vs. NetSuite? Discover key differences in pricing, features, and scalability to find the best ERP for ...

ServiceNow CEO Bill McDermott expects to find growth as a result of the Trump tariffs and moves by the Department Of ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

Running a business is not easy. You balance deadlines, oversee teams, and work to stay ahead of competitors—all while trying to keep expenses down. Many owners feel tied to outdated […] ...

CRM and AI tools are no longer optional; they’re essential. But they only create value when they are used intentionally. By asking yourself these five questions regularly, you’ll become not only a ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.