Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

The company wants to win more business from independent financial advisors and thinks Rowboat’s portfolio management ...

Morae Global Corporation hopes to improve its information management tools and expand its technology offerings.

CRM for Everyone is now widely available, adding deep Zia capabilities AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration ...

Trade shows are a significant investment. After the initial sign-up fee, they come with “invisible costs” like booth design, ...

There are also new tools for building agents, intended to help enterprises automate the ingestion and cleaning of data, and ...

Fair Isaac's 2Q25 revenue rose, with Scores segment up year over year, showing strong pricing power. See why FICO stock could ...

While we expect Monday to successfully move upmarket and expand product attach, the firm will need to maintain heavy investment to fend off competitive threats and deploy enterprise-grade ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...