ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools such as code editors or other agents. ServiceNow says that Adobe Inc., Box ...

AI tools powered by high-quality data are transforming CRM into a revenue-driving engine. When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant ...

Zoho has added deeper artificial intelligence and work orchestration capabilities to its CRM for Everyone CX platform, all powered by Zia, Zoho's AI engine. "Multiple people in an organization need ...

And while there are certainly benefits to deploying AI solutions, the current push behind AI agents from most of the CRM vendors is permeating various social media and marketing channels to the point ...

A key achievement in Sudheer's career has been the deployment of AI technologies that have drastically improved efficiency in customer service. The future of customer relationship management (CRM ...

Munich, Germany — Demodesk has announced a significant expansion of its AI Sales Agent platform, introducing enhanced CRM automation through native integrations, advanced sales coaching features, and ...

We recently compiled a list of the 12 AI Stocks Analysts Are Talking About Right Now. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other AI ...