Hancock County 911 dispatcher Alyssa Eichholtz helps deliver a baby, marking a rare and positive milestone in her career.

Nathan called 911 after the baby began to crown ... She also received a pin of a stork wearing a dispatcher’s headset to ...

"These guys are behind the headset, typically unnoticed by society ... She mentioned that nobody eagerly applies to become a ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS.

The department is seeking applicants for 15 vacant dispatcher positions. -- The Maui News / MATTHEW THAYER photo WAILUKU — When a 911 caller reported a pregnant woman was going into labor at ...

A long-time Fayette County 911 dispatcher and supervisor has put her experiences to paper, becoming a published writer. Local ...

A study of nearly 2,400 cardiac arrest cases in North Carolina found that when emergency dispatchers (telecommunicators) provided cardiopulmonary resuscitation (CPR) instructions to 911 callers, ...

While voice calls to 911 are still the best and fastest way to contact 911, cell phone users will be able to send a text to ...

The county has encrypted all police 911 communications, which means the public cannot hear them through police scanners. It’s ...

Man tells 911 dispatcher he gave his wife a “merciful ending” before taking his life in Michigan. Screengrab from Klaassen Family Funeral Home. A retired cop in Michigan called dispatchers to ...