Recent research has shown that moderation tasks which include the review of egregious or sensitive content have a significant and unique impact on the psychological health of a content moderator. Over ...

04decAll Day05Nashville Future of Sales Summit ...

12dec4:00 pm6:00 pmConcentrix and Genesys Next-Gen Customer Care Virtual Event ...

11dec4:00 pm6:00 pmAgentforce and AI Virtual Event ...

Concentrix is redefining clinical services by offering fully integrated solutions that transform patient journeys. Our approach combines expert clinicians, a commitment to patient-centered care, and ...

In recent years, the UK water industry has faced mounting criticism, and as someone researching and working closely with it, I see the need for change with increasing urgency. The latest data reveals ...

As cyber threats grow increasingly sophisticated, particularly in the realm of email-based attacks like phishing and business email compromise (BEC), organizations are turning to advanced AI-driven ...

In an industry poised for transformation, staying ahead means understanding how innovation is reshaping auto buyer expectations. In this report, we explore groundbreaking shifts based on our ...

Company to showcase leading-edge technologies at Stand 0404-16, FIL1 Pavilion 1. NEWARK, Calif. (Nov. 11, 2024) – Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, ...

Notre Région France vous offre une approche bestshoring et les technologies CX les mieux adaptées pour servir vos activités de relation client, avec ses 9 pays de production : Algérie, Bénin, Côte ...

In professional sports, the battle for fan attention and loyalty extends far beyond the pitch or playing field. Today’s fans are more than just spectators; they’re active participants who demand ...

As we bid goodbye to another year of excitement over the foundations and applications of generative AI, leaders worldwide are left wondering . . . Why haven’t the expected outcomes materialized? What ...