Over the last decade a new technology has begun to take hold in American business, one so new that its significance is still difficult to evaluate. While many aspects of this technology are uncertain, ...

Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive subscribers. Ken Dychtwald, Terry Fulmer, Robert ...

Profits are lagging, and your team is looking to you for answers. What can—and should—you tell your employees about the true ...

In many industries, getting hired is not about what someone knows, but who they know. However, new research finds that the ...

In today’s polarized environment, workplace conflict is inevitable—but it doesn’t have to be destructive. Leaders with high conflict intelligence know how to engage it constructively. Here’s how to ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...

A framework developed by studying the Health Equity Accelerator at Boston Medical Center can help healthcare organizations ...

Researchers surveyed senior marketers to learn about how they use marketing technology. They determined that the systems have ...

Alex Rivera settled into his office chair and stared at the pages containing charts and projections that were spread across his desk. Three years into his role as CEO of SolidTech Innovations, he ...

Collaboration is more complex than ever—and more difficult to get right. Here’s how organizations can build better teams. by Angus Dawson and Katy George Not that long ago, teams were ...

How should companies be thinking about investing resources toward AI capabilities? It’s no longer a question of whether to build their own capabilities or buy them. Instead, they are looking at four ...

Most leaders enter high-stakes conversations armed with rehearsed arguments and rebuttals to anticipated objections—mindsets ...