ServiceNow reimagines CRM for the AI era to sell, fulfill, and service on one unified platform providing exceptional ...

Peripheral automation unlocks agility by connecting siloed enterprise systems, streamlining workflows, and enabling smart, ...

Can you imagine a world where tedious administrative chores vanish, information flows seamlessly between your favorite tools, and you reclaim precious time? This is not science fiction. It’s the ...

By combining industry-leading AI capabilities from both companies, NICE and ServiceNow are bringing together real-time customer service automation and enterprise workflow management to eliminate ...

Less than a month out from PegaWorld 25, The Venerable Paul Greenberg and I, aka The CRM Playaz, have our annual pre-conference visit from Founder and CEO Alan Trefler. And we get a taste of what to ...

With an MS from Brown University and a decade of software engineering experience—including senior engineering roles involving ...

The ServiceNow AI Platform connects workflows across systems and departments, eliminating inefficient manual processes.

Today marks the official launch of Portico, a groundbreaking education technology platform that integrates the strengths of ...

The deskless workforce represents the final untapped frontier for B2B software—a vast market where AI’s value isn’t about replacing humans, but elevating them.

With Zoom CX embedded inside the ServiceNow Agent Workspace, agents manage every interaction, whether voice, video, or chat, ...

We recently published a list of 11 Most Promising Future Stocks According to Hedge Funds. In this article, we are going to ...

Sinch, providers of the Customer Communications Cloud, is partnering with OneReach.ai., a conversational artificial intelligence provider, to help companies deploy customized agentic AI experiences ...