Here, the PA news agency looks at what the takeover will mean for customers, staff, and the London stock market.

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

What does SEO look like when AI tools become the first stop, not the last resort? A look at what’s changed – and what hasn’t.

Navy Federal Credit Union is among the financial institutions that see an opportunity to serve the 20% of Americans born ...

Data privacy advocates say retail companies who use AI-powered tools to collect your personal information could use that data ...

Young consumers are increasingly turning to generative AI for style advice and shopping recommendations. For brands, it could ...

Sam’s Club is going register-free and introducing an all-digital, AI-powered shopping experience for its customers, a move ...

The two firms said they will merge to cater to about 40 countries around the world with a combined population of one ... at what the takeover will mean for customers, staff, and the London stock ...

In January, the Federal Trade Commission published a study that shows it’s happening. It found the goal of what’s called ...

Instacart has launched a new drinks and snack delivery app called Fizz, the company announced on Tuesday. The 21+ app is ...