Coinbase, the largest cryptocurrency exchange based in the U.S., said Thursday that criminals had improperly obtained ...

Check Point Research has identified a new phishing campaign that exploits Microsoft’s Dynamics 365 Customer Voice, a customer relationship management software product. It’s often used to record ...

Hofstra University unveiled a bold new look Monday, launching a redesigned “H” logo as part of a campus-wide celebration and its strategic plan leading up to the school’s centennial in 2035.

So, I wanted to put all three to the test to see who deserves to be your go-to voice assistant on the iPhone today. Here is what I found. I highly recommend watching the video below to see all ...

The company has removed the option to disable your voice recordings from being stored, among other changes. The company has removed the option to disable your voice recordings from being stored ...

The AI-powered voice agents can enhance the customer experience by initiating the customer intake process, gathering personal information, checking initial eligibility, and communicating necessary ...

Volume: This is how quietly or loudly you’re speaking. The volume of your voice will change depending on the situation and whatever emotions you may be feeling—and it can affect how other peop ...

An Illinois restaurant owner was caught on video closely following a customer down the street and chastising them, furious that they didn’t leave a tip on their $20 meal. The heated showdown ...

Jaelen Johnston of Derby made it to the final 20 on “The Voice” but was eliminated on Monday’s episode. NBC Christine Bartolucci/NBC He sang a soulful and soaring rendition of Tim McGraw’s ...

and overall customer experience. Saldanha thinks that voice tech will be commoditized over time and that the point of differentiation will be the underlying data and the way AI handles customers ...

“Qualtrics is a Leader for the fourth time in the 2025 Gartner Magic Quadrant for Voice of the Customer, which we believe underscores our commitment to continued innovation in our products and our ...