Airlines offer shortcuts to elite status. Does this affect their connection with their customers? What can other brands learn from airline and cruise loyalty programs?

That limits the airline's ability to depend solely on conventional frequent flyer program models that work based on ...

It's the first test of the airport's "use-it-or-lose-it" formula adopted in the lease deal that ushered in the $6.1 billion terminal project.

A key U.S. pilot messaging system was experiencing a temporary outage, which could lead to flight delays on Sunday, U.S.

The US Transportation Secretary Sean Duffy has warned of possible flight delays after a temporary outage in a key pilot messaging system. The Federal Aviation Administration (FAA) is working to ...

Nearly 70 people died in the fatal crash between an American Airlines regional jet and a Black Hawk Army helicopter Jan. 29.

JetBlue said that in part, rising fees, which are now about $50 per passenger, forced the airline to suspend the route.

Flight attendants at American are the highest paid, followed by Delta and United ... on American Airlines and at grocery stores, and you'll earn Loyalty Points toward elite status.

An American Airlines plane with 64 people on board collided with an Army helicopter over Washington, D.C., and crashed into ...

An aircraft matching the description of the regional airline flight that disappeared in Alaska with 10 people aboard on Thursday afternoon has been found with three people dead, the US Coast Guard ...