Salesforce can more than double its hold on the business market through the adoption of agentic AI technology, according to its ANZ senior vice president and chief marketing officer Leandro Perez.

AI will replace spreadsheets as the dominant method for utilization reporting and revenue forecasting by 2027.

You’re the go-to person on your team for “figuring things out.” So when leadership says, “We need an AI-powered CRM — can you ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

Sheri Dodd; Independent Director; Tactile Systems Technology Inc. Elaine Birkemeyer; Chief Financial Officer; Tac ...

While we expect Monday to successfully move upmarket and expand product attach, the firm will need to maintain heavy investment to fend off competitive threats and deploy enterprise-grade ...

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Is agentic AI accelerating mediocrity? Plenty of folks on LinkedIn seem to think so. Related: The 400th journalist A growing chorus of academics, tech workers, and digital culture watchers are ...

Intuit, a global financial technology company, specializes in business management software, tax preparation, and accounting.

While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business ...

In a departure from ServiceNow's historically diplomatic market positioning, CEO Bill McDermott declares that enterprise ...