We have never seen any official statement from the government of Bangladesh about this abundant workforce that has been directly or indirectly impacted by the USAID fund cuts ... I was a core member ...

After stranding former US Agency for International Development (USAID) workers with devices holding sensitive information, the Trump administration says it will no longer physically collect their ...

Workforce management startup Rippling People Center Inc. has raised $450 million in additional funding, multiple publications reported today. The Series G round didn’t have a lead investor.

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was ...

WASHINGTON — He was special, Albert Votaw's daughter remembers all these decades later. Cathy Votaw is 70 now, more than a dozen years older than her father lived to be. She describes a man with ...

The Fairfax company's new platform aligns with a key priority of the Trump administration. Bethesda USAID contractor goes out of business Trump order calls for big federal workforce cuts, more ...

CEO Guanghai Li expressed that Helport Remote aims to redefine global contact center workforce management in the age of AI by integrating behavioral data, time-sensitive scheduling, and low ...

The State Department said the memorial was relocated for what would be a permanent new home at the department, which is overseeing remaining USAID programs. Individual tiles on the wall honor 99 ...

GUEST RESEARCH: The pandemic catalysed a seismic shift in the expectations employees have of their workplaces—especially those on the front lines. Once celebrated as the backbone of our ...

The move is notable, given that USAID ... management review of the program. The Daily Scoop Podcast is available every Monday-Friday afternoon. We discuss the latest news and trends facing government ...

YouthWorks PH, a workforce ... and case management as well as refugees undergoing forced migration in Thailand, Cambodia, Philippines, Malaysia and Singapore, was one of the APC members that helped ...

For example, over at the Department of State, Secretary Marco Rubio has reportedly retooled USAID, the controversial ... DOGE have also been criticized for workforce reductions.