Workforce management startup Rippling People Center Inc. has raised $450 million in additional funding, multiple publications reported today. The Series G round didn’t have a lead investor.

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was ...

WASHINGTON — He was special, Albert Votaw's daughter remembers all these decades later. Cathy Votaw is 70 now, more than a dozen years older than her father lived to be. She describes a man with ...

CEO Guanghai Li expressed that Helport Remote aims to redefine global contact center workforce management in the age of AI by integrating behavioral data, time-sensitive scheduling, and low ...

GUEST RESEARCH: The pandemic catalysed a seismic shift in the expectations employees have of their workplaces—especially those on the front lines. Once celebrated as the backbone of our ...

For example, over at the Department of State, Secretary Marco Rubio has reportedly retooled USAID, the controversial ... DOGE have also been criticized for workforce reductions.

As it happens, their reactionary nature is having a growing impact on workforce management. Look no further than the Employee Self-Service Agent, Microsoft’s feature within Microsoft 365 Copilot ...

EXCLUSIVE: Italian screen icon Monica Bellucci has signed with Artist International Group for management. The Matrix Reloaded and Passion of the Christ actress is known for her eclectic ...

"The termination of more than $800 million in USAID funding ... based customer management software company, will slash more than 1,000 jobs from its nearly 73,000-strong workforce.

The global nursing workforce has grown from 27.9 million in 2018 to 29.8 million in 2023, but wide disparities in the availability of nurses remain across regions and countries, according to the ...

Mark Zuckerberg's Meta cut about 5% of its workforce in February.Chris Unger/Zuffa LLC via Getty Images Companies such as UPS, Meta, Microsoft, BlackRock, and Block are conducting layoffs.

"The termination of more than $800 million in USAID funding ... cutting 5% of its workforce. Meta CEO Mark Zuckerberg told staff he "decided to raise the bar on performance management" and will ...