One of the most valuable commodities throughout the digital age has become how technological tools can retrain individualized ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

LionDesk will remain operational through September, giving users time to migrate to Lone Wolf’s new CRM known as ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Customer relationship management software (CRM) provides tools for small businesses to handle customer interactions in a scalable, centralized way. CRM solutions can also handle areas such as ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve marketing and sales processes.

A customer relationship management, or CRM, platform is an application that enables companies to store information about customers in one place. Salespeople use the data in a CRM to inform their ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...