Joseph Dominguez; President, Chief Executive Officer, Director; Constellation Energy Corp Daniel Eggers; Chief Financial Officer, Executive Vice President; Constellation Energy Corp Good morning, ...

A mobile customer relationship management (CRM) software is a technology that handles ... A sales KPI dashboard offers a comprehensive overview of diagrams and charts that illustrate sales activity, ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

Recent advances in generative artificial intelligence (GenAI) technology offer an opportunity for firms to offer a better customer experience by applying AI to knowledge management (KM).

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

A longitudinal, relationship-based case management approach significantly reduced health care costs and improved quality of life for Medicaid enrollees with complex needs over 1 year. Objectives ...

The best inventory management software supports all of your business’s sales channels, streamlines order management and generates detailed reports. Many, or all, of the products featured on this ...