During the 2024 election cycle, the transgender community was relentlessly demonized, with harmful rhetoric fueling prejudice ...

Each week in this column I'll guide you through some of my recommendations on which players we should be looking to target in ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

media outlets often work with data aggregators to help call elections. The three most popular race callers used by various media outlets include The Associated Press, the Edison Research/The National ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

The threat actors would then call the overwhelmed ... the display name included the string "Help Desk," often surrounded by whitespace characters, which is likely to center the name within the ...

Like CBA, ANZ is using AI to help 1,200 staff across ANZ's call centres as an 'over-the-shoulder' assistant. The bank recently opened what it calls its 'AI immersion centre' in Docklands ...

For this plan, the city will invest 451.3 billion won (US$329.9 million) over five years, starting with the launch of Goodbye to Isolation 120, a 24-hour call center service, in April next year, for ...

The Trade Desk will host a webcast and conference call to discuss third quarter financial results at 2:00 P.M. Pacific Time.

The Federal Communications Commission voted Thursday to require that all calls to the 988 Suicide and Crisis Lifeline be routed by wireless carriers to local call centers. Cellphone carriers will ...