AI transforms call center analytics by augmenting human capabilities rather than replacing them. This partnership between AI ...

Two call center agents were mauled in two separate incidents by suspects who appeared like minors in Iloilo City on Wednesday. According to the report of GMA Regional TV’s John Sala in “Saksi” on ...

Two call center agents in Iloilo City were mauled by yet unidentified perpetrators in separate incidents. A closed-circuit television (CCTV) video showed that two motorcyles stopped by the roadside in ...

This has allowed businesses in even the remotest parts of the country to hire virtual agents and deliver consistent support without needing a physical call center. For many, this has meant ...

United States, April 28, 2025 -- Chai (at heychai.ai), a leading AI innovation company, has launched the first public demo of its Agentic AI-powered Voice Agent. The demo showcases how AI can ...

As AI agents come into increasing use, Microsoft posits that the organizational chart—also known as the “org chart” or ...

So we're putting all those agents and all the underlying models into these trusted execution environments so that you can use them with confidence. CoinDesk: Your vision seems to center on AI ...

Check out the Copilot Wave 2 spring release, including AI-powered Search, Create, Notebooks, and a new Agent Store.

Rümeysa, who is from Turkey, was arrested for co-authoring a student op-ed on Tufts’ response to Gaza solidarity protests on ...

White signed with the Bills this month. “I told my agent, man, if you can’t get Buffalo on the line, just don’t call. This is the place that I want to be,” White said, via the team’s website. White ...