But the other nine platforms tested—many of which sit proudly in our roundup of the best CRM software—gave Zoho CRM a run for its money. Read on to learn more about simple CRMs and which may ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

For example, this might mean making a subtle ... business landscape—was Acme’s customer relationship management (CRM) system, ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

For example, if you are using the CRM for marketing purposes, then software with marketing automation, lead tracking and data analysis might be on your must-have list. No matter what your focus is ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

CRM and AI tools are no longer optional; they’re essential. But they only create value when they are used intentionally. By asking yourself these five questions regularly, you’ll become not only a ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.