ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Tactile Systems Technology, Inc. ( NASDAQ: TCMD) Q1 2025 Earnings Conference Call May 5, 2025 5:00 PM ET Sam Bentzinger - Investor Relations, Gilmartin Group LLC Sheri Dodd - Chief Executive Officer ...

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...

We recently published a list of The Best and Worst Dow Stocks for the Next 12 Months. In this article, we are going to take a look at where Salesforce Inc. (NYSE:CRM) stands against other best and ...

The winning bid will enter into a 15-year contract with HMRC worth £1 billion, and SMEs are being encouraged to apply.

A full-stack Employee Management Software built with the MERN stack. Features include CRUD operations, role-based access, department/role management, and a responsive UI. Deployed on Vercel to ...

AI-powered CRM systems help marketing organizations and brands improve their customer experience (CX), and much of this is plainly visible. Customer-facing AI-powered chatbots, for example, can ...