Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

China's Cyberspace Security Association revealed in a report on Monday that the country's National Computer Network Emergency Response Technical Team (CNCERT) had detected and handled a cyberattack ...

Marketers are sitting on untapped martech ROI. Michael Nicolosi of Jellyfish explains that the problem isn’t that they lack ...

While agentic AI represents the next evolution in artificial intelligence, several challenges slow its adoption.

Rischitelli also points out that data can be actively used during the event. “Before we looked at analytics ‘post-factum,’” he says. “Now organizers, exhibitors, and even the participants themselves ...

No-code platforms are software solutions that allow anyone to build web and mobile apps, using visual interfaces and ...

Today, AI is actively transforming industries across the globe, and Small and Medium-sized Enterprises (SMEs) stand to ...

In the complex journey of buying a car, knowing your customer’s coffee order might seem trivial, but it reflects a deeper ...

Discover 12 essential n8n AI automations to save time, reduce stress, and boost productivity. Simplify tasks, save hours, and ...

In the piece, Boris Kontsevoi emphasizes that AI is no longer optional for companies that aim to stay competitive. Drawing parallels between historic labor transformations and today’s digital ...

In  2025, the companies treating CRM like a back-office contact database are watching how their competitors use it as a front ...

THE Philippines should focus on increasing the “intrinsic value” of its chip exports while “enjoying the sweet spot” from being slapped with one of the lowest additional tariffs on its exports to the ...