Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

CRM and AI tools are no longer optional; they’re essential. But they only create value when they are used intentionally. By asking yourself these five questions regularly, you’ll become not only a ...

With customer authorization, Samsung’s HRM tool enables contact center advisors to remotely diagnose, monitor, and even ...

However, CRM benefits can only be realized if the system is implemented properly. Training, costs, and security risks can make CRM systems a daunting undertaking. In this guide, we define CRM ...

Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

However, selecting the right CRM system from the multitude of available options can be daunting. Some CRM systems offer just the features essential for small businesses, while others are robust ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...

Running a business is not easy. You balance deadlines, oversee teams, and work to stay ahead of competitors—all while trying to keep expenses down. Many owners feel tied to outdated […] ...

Octolane, the YC-backed startup behind the world’s first self-driving AI CRM, today announced a $2.6 million oversubscribed seed round to take on Salesforce.

Comparing Sage Intacct vs. NetSuite? Discover key differences in pricing, features, and scalability to find the best ERP for ...