Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

Learn more about our editorial process. When evaluating the best CRM software, we looked closely at each system’s features, such as lead generation tools, marketing capabilities and analytics. We ...

You’re the go-to person on your team for “figuring things out.” So when leadership says, “We need an AI-powered CRM — can you ...

These professionals rely on CRM tools, such as dashboards and data analytics, to track customer interactions, forecast sales, and manage pipelines. FSM, instead, serves technicians, dispatchers ...

Konnektive LLC provides customer relationship management (CRM) analytics to help you increase customer lifetime value (CLV) and sales. With our digital tools, you'll quickly identify your most ...

During the World Tour Washington, D.C., Salesforce launched CRM Analytics with new innovations that surface AI-powered, actionable insights directly in the flow of work. During the World Tour ...

This is about analysing customer data to better understand it, and it's where CRM analytics tools come in. The latter is by far the trickiest area to address, according to Erin Kinikin ...

Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading ...

advanced reporting and analytics, business process workflows, deal management and holiday routing. Salesforce is best for businesses that want a comprehensive all-in-one CRM. It allows you to ...

We recently published a list of The Best and Worst Dow Stocks. In this article, we are going to take a look at where ...

Bloomreach, a personalization platform provider, has partnered with Captain Up, a gamification and loyalty platform to help gaming providers drive better customer experiences with a blend of real-time ...