the role of a 911 telecommunications operator is pivotal in the emergency response framework. These professionals, often referred to as the 'first, first responders,' are responsible for managing ...

Officials with the city said the web-based software, Prepared911, will provide 911 operators and first responders with ... to assist with callers who do not speak English, officials said.

911. IT STARTS WITH ... at which point Stech asked why the operator would not help. The operator said, "I'm going to say goodbye now." "There's nothing more that I can do now.