At the Skift Global Forum in New York, we polled travel industry decision-makers to determine how they approach the rise of experiences, how they think about shifting traveler behaviors, and how ...

Flights are expensive, and it's easy to cheap out on them. The whole point of the trip is the destination, so why spend more on a comfortable flight when you can focus your money on a nice hotel and ...

What happens when the fundamental assumptions underlying the travel industry's business models stop being true? Who has agency: who makes decisions, who controls discovery, who influences choice, and ...

To better understand decision-making, researchers can create computational models—groups of equations that aim to predict what decisions people would make when faced with a set of choices. For example ...

GBT partnership Complete has prompted debates in the managed travel industry about the "walled garden" vs. "open ecosystem" ...