A Google report, The New Multi-screen World: Understanding Cross-Platform Consumer Behavior showed that 90 percent of consumers surveyed reported using more than one device -- whether that meant a ...

Ongoing evolution in the retail industry—including near-global access to the Internet and speedy adoption rates of smartphones—is forcing retailers to create a brick-and-mortar shopping experience ...

To be a marketer in 2023 is to grapple with a plethora of constant and seemingly contradictory truths — time spent online continues to rise, but brick-and-mortar is forecasted to bounce back. The ...

CarMax’s omni-channel experience, which lets consumers buy used cars online, in-store or a blend of both, is now nationwide. The largest retailer of used cars in the U.S. said Thursday it has finished ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. As the world shifted in 2020 with the Covid-19 pandemic, so too ...

In a recent conversation, I was asked what I felt was the driving force behind the technology innovations disrupting businesses across the globe. Expecting some sort of a cloud computing-centric ...

Consumers on average spend a third of their waking hours on their phones, even weaving them into dining and shopping decisions. When lockdowns hit, their convenience store shopping went online as well ...

Soch, a leading Indian ethnic wear brand, has achieved significant growth in e-commerce while maintaining profitability. With a focus on strategic offline expansion and digital prowess, Soch has ...

The shape of things to come at Kroger, with digital and tech investment on the frontline of a retail sector emerging into the Vaccine Economy. A seamless experience that requires zero compromise by ...

SAN FRANCISCO--(BUSINESS WIRE)--PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that The Lovesac Company, (Nasdaq: LOVE) the home furnishing brand best ...