Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...
Microsoft support scams are probably the oldest type of online scam, and they remain just as dangerous as they were a decade ago, perhaps even more so now with scammers having access to better ...
Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
ASAPP maintains a partnership with JetBlue through which it listens in on customers’ calls, transcribes them and runs them through its AI program. The program then provides recommendations to JetBlue ...
NPR's Ari Shapiro speaks with Neera Tanden, domestic policy adviser to President Biden, on the administration's new "Time is Money" initiative. AUTOMATED VOICE #2: For all other inquiries, say ...
Dell Inc. has brought some technical support work back to the U.S. after corporate customers complained about the quality of service they were receiving from workers in other countries, a Dell ...
SPOKANE, Wash. — YWCA Spokane is seeing a major increase in calls for help, and the organization is turning to the community for support. The organization says it expects to handle about 6,000 calls ...
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