What an amazing week it was at this year’s Apple WWDC, which returned to San Jose, California. It was a week packed with events, announcements, developers, Apple Fans, and sketchnotes. Take a look ...

The WWDC22 keynote contained a blizzard of features and exciting announcements. As in past years, I ended up with two pages of drawings in my notebook. I sketched out the biggest new features coming ...

I have always been a doodler, drawing figures and squiggles in the margins as I talk on the phone or sit through a professional-development lecture. It might look like I’m not paying attention, but ...

As I was scanning the Twitter feed for voices from Altamont Group’s Total Customer Experience 2014 conference in San Francisco yesterday, a few very interesting images caught my eye. The work of Bobby ...

What inspires great love for a company? Recently, Marketing Smarts podcast host Kerry Gorgone interviewed Brian Sheehan about the traits of a loved company. As author of Loveworks: How the world's top ...