Salesforce is the world’s most popular CRM with good reason ... just the analytic tools offered in the platform. The clearest example of this is the home dashboard, which lets you fully ...

Rumblings in late 2024 that ServiceNow had CRM designs prompted Salesforce CEO Marc Benioff to call ServiceNow “Wienerschnitzel” to Salesforce’s “McDonald’s” on Jim Cramer’s Mad ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...