Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

ServiceNow NOW is expanding its federal footprint with the recently inked deal with the U.S. General Services Administration (GSA). Through the OneGov agreement, ServiceNow is expected to boost ...

NBN Co is expanding its use of ServiceNow for IT operations management, using newer capabilities in the platform to better understand how events such as a server issue will impact IT service delivery.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Oracle today revealed it has integrated its cloud services with ...

IT service management (ITSM) and IT operations management (ITOM) must modernise and transform rapidly to keep up with a changing environment, and key to this transformation is right-sized artificial ...

ServiceNow has been successful so far in executing a classic land-and-expand strategy. First, it built a best-of-breed SaaS solution for IT service management, or ITSM, based on being modular and ...