Twilio’s SIGNAL conference brings a number of new platform announcements centered on providing developers and brands with ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Customers like Pure Storage, Farm Credit Mid-America, and ProAssurance have praised the AI-powered CRM for its ability to enhance service ... and can be accessed through the ServiceNow Store.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Service Now introduced “the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by ...

Zoho Corporation, a global technology company, has expanded its customer experience (CX) platform with powerful new AI and workflow orchestration features, driven by its in-house AI engine, Zia.These ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

SCOTTSDALE, AZ, UNITED STATES, April 15, 2025 /EINPresswire.com/ -- Markate CRM is the leading player among field service business solutions and is launching Kate, a ...

This integration aims to create a unified, AI ... through the ServiceNow Store. Integration with ServiceNow CRM and ITSM positions Zoom as a leader in AI-first customer service solutions ...

Announced today at the Knowledge 2025 event, this CRM platform is designed to orchestrate work across various departments, facilitating faster and more efficient interactions throughout the customer .