The HR executive of digital transformation firm Sutherland shares the comprehensive framework his org is following for AI ...

CMO at pdxMindShare - responsible for strategic direction and execution of marketing the full-service data-driven marketing agency. To continue reading this content ...

Life is often described as a journey filled with various experiences and milestones. This concept extends beyond personal experiences to encompass professional and consumer experiences, such as the ...

The shift now underway goes beyond process optimisation. AI is moving from being a tool that supports HR workflows to ...

Organizations have long focused on customer journey mapping to enhance customer experience (CX), which leads to substantial returns for shareholders. However, the equally important employee experience ...

To mark Restek’s 40th anniversary, LCGC spoke with Bill Arrowsmith, the company’s head coach and president, about how ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Employee career trajectories, particularly for Gen-Z, are heavily influenced by the presence ...

Established in 1946, Cleveland-based Horizons Incorporated has been a successful family-owned manufacturer for nearly eight decades. But like many long-standing businesses, the company eventually ...

Our people making a difference is a series featured throughout Owens Corning’s 2023 Sustainability Report. Having received his bachelor’s degree in India, then a master’s degree and a doctorate in ...

In the 2022 Digital-First Customer Experience Report, NICE asked consumers and senior decision-makers what they believe is working in digital-first customer journeys. Unsurprisingly, the report ...