One of the most valuable commodities throughout the digital age has become how technological tools can retrain individualized ...

Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

LionDesk will remain operational through September, giving users time to migrate to Lone Wolf’s new CRM known as ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

Customer relationship management software (CRM) provides tools for small businesses to handle customer interactions in a scalable, centralized way. CRM solutions can also handle areas such as ...

A customer relationship management, or CRM, platform is an application that enables companies to store information about customers in one place. Salespeople use the data in a CRM to inform their ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Industrial and commercial distributor Global Industrial (NYSE:GIC) reported Q1 CY2025 results exceeding the market’s revenue ...