Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

Industrial and commercial distributor Global Industrial (NYSE:GIC) reported Q1 CY2025 results exceeding the market’s revenue ...

Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...