Stephen is an author at Android Police who covers how-to guides, features, and in-depth explainers on various topics. He joined the team in late 2021, bringing his strong technical background in ...

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...